SHIPPING
SHIPPING
We ship precious metals within Europe, Far East, Africa and to the USA with insurance. If the product is on stock, transport will be initiated immediately after receiving the payment. If product is not available for immediate delivery, you will get a notice.
- The tracking number of your parcel will be sent to you by e-mail.
- Goods are fully insured against all insurable risks.
- Please be aware: With shipping outside EU-countries the local import taxes are applied.

DETAILS ABOUT THE CHECKOUT PROCESS

Order
Right here in our online shop or by phone or e-mail.
Confirmation
Monday till Friday, 8:00 AM till 6:00 PM the confirmation e-mail will be sent immediately after your order. Orders outside of our office hours will be answered next morning on working days. The price at the time of your order is the relevant price.
Bank wire or cash payment
You receive our bank account details immediately after you ordered. If you prefer to pay in cash, an appointment will be made.
Shipment
Shipment will be made immediately after receiving your money transfer. Collection of all articles is constantly monitored (four eyes principle).